Our goal is to help remove the guesswork that comes with starting a new call center operation, and to make sure it’s done correctly, efficiently, and productively from the start.At Juice Marketing we follow a 5-phase cycle when setting up a new call center campaign. Each of the phases can be customized specific to each individual organization’s campaign. The phases are as follows:

1. Campaign Set Up
2. Project Development and Preliminary Set-Up
3. Agent Orientation, Training Workshops and Implementation
4. Project Status Assessment 
5. Train and Oversee the Call Center Staff and Management

In essence, the cycle is planning, recruiting, development, training and implementation.

Moving forward:

Set up a meeting to discuss and define specific objectives for your campaign and draft a customized proposal for your needs.